Our privacy and security statements are periodically reviewed and enhanced and you should check this page to see our most up to date policy.
What information do we collect?
In order to provide you with information about our services, we may collect personal information about you from our website, telephone conversations, emails, application forms and written communications. We may, for example, keep a record of your name, address, email address, telephone number and the nature of our contact.
We may supplement the information that you provide with other information that we receive from third parties.
Please let us know if any of your personal information changes or is inaccurate by email or by writing to us at the address shown below so that we may keep our records up to date.
How do we use your information?
We will use the personal information we hold to communicate with you, for example for record keeping purposes, in aggregate for market research and to improve the quality of our service. We would also like to keep you informed about Pleiades Leisure and its activities and of particular goods, services, events and special offers that may be of interest to you.
Disclosure of your information
We may pass your information between Pleiades Leisure and our associated companies. We may also pass it to other carefully selected organisations with whom we have a business relationship. These may include our funding partner organisations or management companies for events that we are supporting.
In common with many other website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to increase the speed at which we can download information for you. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this may limit the service that we are able to provide to you.
We take the security of your information seriously. We have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.
This website contains links to other websites. We are only responsible for the privacy practices on this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
What to do if you do not want to receive marketing information
You have the right to prevent marketing information being sent direct to you. If you prefer not to receive information from us or from any other organisation to which we may disclose your information, you can opt out of further marketing by writing to us by mail or email at the address shown below.
Your rights to access your personal information
You have the right to receive information about the information we hold about you.
3 Anchor Crescent, Knaphill, Woking, GU21 2PD
Phone: 01483 270 160
Changes: We reserve the right, at our discretion, to change, modify, add or remove parts of these Terms at any time. Please check these Terms periodically for changes.
Copyright: Unless otherwise stated, all copyright and other intellectual property rights in this website are owned by Pleiades Leisure. The materials on this website may be downloaded and/or printed for personal or educational use only. However, appropriate acknowledgment of the copyright owner is required if material is re-published in any format.
Use of Information: You must not make alterations or additions to the material on this site, or sell it or misappropriate it. You must not use this website to promote, publish or disseminate anything that is, or may be, prohibited by law, obscene, offensive, indecent, threatening, harassing, defamatory or otherwise unlawful. You must not post anything that infringes our intellectual property rights or those of any third party or that constitutes confidential information belonging to anyone other than yourself. You must not use any device, software file or mechanism that may interfere with the proper operation of this website or our system or that contains a link to another website.
Accuracy of information: Whilst Pleiades Leisure and all our associated companies take care to ensure that the information they provide on this website is correct we cannot guarantee that the information will be accurate, complete or up-to-date. We give no warranty, either express or implied, as to accuracy, fitness for purpose or quality of the information contained in this website. If you see anything on this website that you believe is untrue, incorrect or out of date, please contact the Webmaster.
Data protection: We process personal data in accordance with current data protection legislation and our Privacy Statement.
Liability: Pleiades Leisure or individual Pleiades Leisure Trusts shall not be liable for any loss (whether direct, indirect or consequential) and/or damage arising out of your use of, or inability to use, this website or from any error or omission in the information on the website.
Third party advertisers: This website may contain links to other websites or contain advertisements for products and/or services of other organisations. We do not in any way endorse or have any responsibility for such organisations or websites or their products/services.
Products and services: All rights in the products and services mentioned in this website remain the property of Pleiades Leisure or the organisation permitted to advertise on this website to which the particular products belong.
Law and jurisdiction: These terms shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English courts.
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